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Effects of depression and pain severity on satisfaction in medical outpatients: Analysis of the Medical Outcomes Study

Matthew J. Bair, MD, MS, et al.

Patient satisfaction is a critical measure of healthcare quality. We performed this study to see how depression and pain severity affected patient satisfaction in medical outpatients. We analyzed data from the Medical Outcomes Study and found that pain was very common and patients with depression and pain were much more likely to be dissatisfied with their healthcare. These findings may also have care-delivery implications, should dissatisfaction indicate poorer quality of care. Further study is needed to determine the reasons for dissatisfaction with care in patients with depression and pain.


Volume 44 Number 2 2007
Pages 143 — 152


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