Journal of Rehabilitation Research & Development (JRRD)

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Volume 51 Number 8, 2014
   Pages 1311 — 1324

Abstract — Family Care Map: Sustaining family-centered care in Polytrauma Rehabilitation Centers

James H. Ford II, PhD;1* Meg Wise, PhD;2 Dean Krahn, MD;3–4 Karen Anderson Oliver, PhD;3 Carmen Hall, RN, PhD;5 Nina Sayer, PhD, LP6

1Center for Health Systems Research and Analysis, and 2Sonderegger Research Center, University of Wisconsin–Madison, Madison, WI; 3William S. Middleton Memorial Veterans Hospital, Madison, WI; 4Department of Psychiatry, University of ­Wisconsin–Madison, Madison, WI; 5Metropolitan State University, St. Paul, MN; 6Center for Chronic Disease Outcomes Research and Polytrauma and Blast-Related Injuries Quality Enhancement Research Initiative, Minneapolis Department of Veterans Affairs Medical Center, Minneapolis, MN

Abstract — The study assessed sustainability of the Family Care Map, a family-centered approach to providing care for Veterans with polytrauma-related injuries, in four Department of Veterans Affairs Polytrauma Rehabilitation Centers. We applied a mixed-methods approach. Staff surveys used standardized measures of sustainability, commitment to change, information, and participation during implementation. Qualitative inquiry assessed Family Care Map implementation and facilitators and barriers to sustainability. Staff sustainability perceptions had a significant positive correlation with affective commitment to change, participation, and information received about the change process. Family Care Map integration into standard practices and use of its concepts with patients and families related to staff perceptions about sustainability. The degree of use and integration of the Family Care Map in traumatic brain injury/polytrauma care varied among the Polytrauma Rehabilitation Centers. Some successful sustainability strategies included integration into daily workflow and organizational culture. Examples of sustainability barriers included staff awareness and use and outdated information. Some practices, such as measuring and documenting the use of the Family Care Map in treatment plans, may not routinely occur. The focus on family-centered care will require further evaluation of organization-, staff-, and innovation-level attributes that influence sustainability of changes designed to improve family-centered care.

Key words: affective commitment to change, barriers, Family Care Map, family-centered care, information, participation, polytrauma, program implementation, strategies, sustainability, traumatic brain injury, Veterans.


View HTML ¦ View PDF ¦ Contents Vol. 51, No.8

This article and any supplementary material should be cited as follows:
Ford JH 2nd, Wise M, Krahn D, Oliver KA, Hall C, Sayer N. Family Care Map: Sustaining family-centered care in Polytrauma Rehabilitation Centers. J Rehabil Res Dev. 2014;51(8):1311–24.
http://dx.doi.org/10.1682/JRRD.2014.03.0066
ResearcherID/ORCID: James H. Ford II, PhD: C-7417-2014
 

1
Site names are intentionally excluded from the article because staff participation in the study was voluntary and confidential. Qualitative and quantitative data were only analyzed by staff from UW–Madison.

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