Journal of Rehabilitation Research & Development (JRRD)

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Volume 53 Number 5, 2016
   Pages 611 — 618

Abstract — Interagency partnership to deliver Veteran-Directed Home and Community-Based Services: Interviews with Aging and Disability Network agency personnel regarding their experience with partner Department of Veterans Affairs medical centers

Kali S. Thomas, PhD, MA;* Susan M. Allen, PhD

Center of Innovation in Long-Term Services and Supports for Vulnerable Veterans, Providence Department of Veterans Affairs Medical Center, Providence, RI; Center for Gerontology and Health Care Research, Brown University, Providence, RI

Abstract — Veteran-Directed Home and Community-Based Services (VD-HCBS) is a consumer-directed program that began in 2009 and is jointly administered in a partnership between the Veterans Health Administration and the Administration for Community Living. The objective of this article is to describe the Aging and Disability Network agency (ADNA) personnel's perceptions of the implementation of the VD-HCBS program with partner Department of Veterans Affairs medical centers (VAMCs). Qualitative interviews with 26 ADNA VD-HCBS personnel across the country were transcribed, coded, and analyzed. Results suggest that the majority of ADNA personnel interviewed perceive the collaboration experience to be positive. Interviewees reported several key mechanisms for facilitating a successful partnership, including frequent communication, training in VAMC billing procedures, having a designated VAMC staff person for the program, and active involvement of the VAMC from the onset of VD-HCBS program development. Findings have implications for other interagency partnerships formed to deliver services to vulnerable Veterans.

Key Words: aging network, geriatrics and extended care, home and community-based services, implementation, interagency collaboration, interviews, long-term care, participant directed services, qualitative research, Veterans.


View HTML ¦ View PDF ¦ Contents Vol. 53, No.5

This article and any supplementary material should be cited as follows:
Thomas KS, Allen SM. Interagency partnership to deliver Veteran-Directed Home and Community-Based Services: Interviews with Aging and Disability Network agency personnel regarding their experience with partner Department of Veterans Affairs medical centers. J Rehabil Res Dev. 2016;53(5):611–18.
http://dx.doi.org/10.1682/JRRD.2015.02.0019
ORCID: Kali S. Thomas, PhD, MA: 0000-0003-3436-2184
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